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Corporate Trainer
customer service trainer

Starone Solutions
Posted at : Feb. 25, 2019

5.0-11.0 Yrs. Experience

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Job Description
Training on knowledgeable in all aspects of the company's offerings and that there is a high level of quality control. Designing competency tests, ensuring effective training of company's product/process knowledge along with soft-skills, and reporting results to supervisors is all a required part of this job. Trainers are also responsible for implementing new teaching and training techniques, as well as evaluating existing techniques. Trainer in a customer service process should possess a strong background in customer service. Use a variety of training strategies/learning experiences Review written materials of training participants Seek feedback from participants Modify the training approach and then observe and record the effects of the changes Create activities that allow for the active participation of everyone in the group Sense the need of trainees on an individual bases and as a group

Location : Hyderabad
Experience : 5.0-11.0 years
Industry : BPO
Fees : INR. 0.0
Start Date : None
End Date : None

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MyTrainingCircle is a platform that seamlessly connects professional trainers with corporates for short- and long-term training jobs and opportunities. Founded in 2018, the website is one of the first of its kind in India, allowing training professionals from all sectors and fields to put up their professional credentials on a dedicated platform, accessed by corporates specifically searching for those skills to contribute to their training programmes.

My Training Circle creates a space for making corporate training smooth and accessible. Stories of unfulfilled,or semi fulfilled training programmes are not uncommon in any industry today,nor is it unlikely for us to come across promising professionals, willing to deliver a broad spectrum of customised services to the young professionals in their industry. My Training Circle aspires to be the link between the two,saving time as well as cost for both these groups.



Our vision is to be single largest platform for freelance trainers/coaches for training assignment, leveraged by various organisations across industries focusing on employee development