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Corporate Trainer
Process Trainer & Soft Skill Trainer

Seventh Sigma
Posted at : Feb. 25, 2019

4.0-10.0 Yrs. Experience

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Job Description
Soft Skills and Communications Coach, specifically for a Voice and Non-Voice Email based domain. Liaise with managers to determine training needs and schedule training sessions Must use Brain Based Learning techniques within classroom - Willing to teach, must be willing to learn Conduct training sessions, workshops, one-on-one coaching etc Must have experience in developing curriculum and training modules from scratch. Analyze tickets based on Communication, Style, Grammar and Emphatic Customer Service. Identify the Training needs of the agents. Provide feedback to enhance Agent Performance. Work closely with operations to assess floor needs When needed, being available to learn project specifics for multiple projects May require overtime Provide training on Grammar, Soft Skills & Empathy; to turn around the quality level of the agents. Suggest calibrations to ensure consistent scoring.

Location : Bangalore
Experience : 4.0-10.0 years
Industry : BPO
Fees : INR. 0.0
Start Date : None
End Date : None

About Us

MyTrainingCircle is a platform that seamlessly connects professional trainers with corporates for short- and long-term training jobs and opportunities. Founded in 2018, the website is one of the first of its kind in India, allowing training professionals from all sectors and fields to put up their professional credentials on a dedicated platform, accessed by corporates specifically searching for those skills to contribute to their training programmes.

My Training Circle creates a space for making corporate training smooth and accessible. Stories of unfulfilled,or semi fulfilled training programmes are not uncommon in any industry today,nor is it unlikely for us to come across promising professionals, willing to deliver a broad spectrum of customised services to the young professionals in their industry. My Training Circle aspires to be the link between the two,saving time as well as cost for both these groups.



Our vision is to be single largest platform for freelance trainers/coaches for training assignment, leveraged by various organisations across industries focusing on employee development